Shipping policy

We work with a global print-on-demand partner. Depending on your location, your orders are printed and shipped from the nearest and most efficient fulfillment center to ensure quick processing.

Processing and Shipping Times

Processing your order generally takes between 2 and 5 business days. Once processed, it will be shipped according to the estimated delivery time for your region, which ranges from 2 to 15 business days.

Customs Fees and Taxes

Depending on your location, additional customs fees and taxes may apply to your order. These charges are the responsibility of the buyer and are determined by local authorities based on the regulations in your country of residence. We are not responsible for these fees.

Shipping Address

Please ensure that the shipping address provided when placing your order is accurate and complete. We cannot be held responsible for address errors or delays resulting from an incorrect address. If a package is returned to our shipping partner due to an incorrect address, additional fees may apply for reshipment.

Liability

Once your order has been shipped, we cannot be held liable for any damage, loss, or theft that occurs during transit. However, we encourage you to check the condition of your order upon delivery and report any issues to us immediately.

For any questions regarding shipping, feel free to contact us at moodieatelier@gmail.com.